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Orders & Payment

How can I change or cancel my order?

To change or cancel an order, please contact our Consumer Care team as soon as possible (Open Monday - Friday, 8:00 a.m. - 4:30 p.m. Eastern) after placing the order. We'll do everything we can to accommodate the request, but please keep in mind that

How do I track my order?

After your order ships, you'll receive an email with the tracking number. If you have an account with us, you can also track your order by signing in and going to your account dashboard. You may also contact us to check your order status.

Where can I purchase your products near me?

Refer to our list of retailers to see if any have what you're looking to purchase.

Which payment options do you accept?

You can either pay with your credit or debit card, or use a PayPal account if you prefer. With PayPal, you also have the option to use Pay Later where if approved by PayPal, you pay over 4 installments with no interest. You can learn more about PayPa

Do you sell gift cards?

No, we do not currently sell e-gift cards.

Can you help me place an order?

Yes, you can call us 24/7 to place your order over the phone. Please note that you may reach our USA-based call center if you call outside our business hours and/or we are assisting other callers. Note: If you're transferred to voicemail, please leav

Do you offer bulk discounts or wholesale pricing?

If you're a business with a brick and mortar retail store location, you may be eligible for wholesale pricing. Please fill out this application form on our parent company's website to see if you qualify.

What discounts or promos are available?

Our current discounts, promotions, sales, and coupons include:. To learn more, visit our Promos & Discounts page.