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Shipping & Returns

Do you offer free shipping?

Yes! Orders $75+ qualify for free shipping as long as you're shipping to a location within the Contiguous USA (i.e. lower 48 states). All orders beneath $75 are charged a flat $9.95 fee (Contiguous USA only). PO boxes are also excluded from free ship

Can I return or exchange an item?

Yes, if you aren't satisfied with your purchase, we offer FREE, easy returns and exchanges as long as the 60-day return window hasn't passed AND the item isn't marked "final sale" on its product page (e.g. our replacement watering can nozzles). To be

When will I receive my order?

Use the calculator at the top of our product pages or during checkout to find your estimated delivery date. Orders are shipped directly from our Lancaster, PA headquarters. They're typically processed and shipped within 1-2 business days (Monday-Frid

My order arrived, but it was damaged, missing parts, or the wrong item. What do I do?

We're very sorry this happened and apologize for the inconvenience! Please contact us and we'll take care of any of these issues immediately.

Do you offer expedited shipping options?

No, we do not currently offer any expedited shipping options.

Can I ship to a P.O. Box?

Yes, we allow shipping to a PO box; however, please note that any free shipping promotions will no longer apply. This is due to extra shipping charges we incur from our carriers. If you encounter any errors during checkout please contact us or call u

Do you ship outside the United States?

We ship internationally to Canada only, which requires contacting us to get a custom shipping quote. If you wish to order and ship outside the United States or Canada, we recommend using a freight forwarding service such as DHL. All shipments from ou