How can I change or cancel my order?Updated a year ago

To change or cancel an order, please contact our Consumer Care team as soon as possible (Open Monday - Friday, 8:00 a.m. - 4:30 p.m. Eastern) after placing the order. We'll do everything we can to accommodate the request, but please keep in mind that our order-fulfillment and shipping systems are designed to get orders on their way quickly and efficiently. Cancelation requests must be made, and confirmed, within 24 hours of placing an order.

Requests to change an order will require speaking with a Consumer Care representative. For your protection, we are unable to modify an order in any way once the order enters our system. Modifications will result in canceling and refunding the original order, and a new order with the correct information will need to be placed. A credit card will need to be provided to process the new, corrected order.