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Rewards Program

What is the Root & Vessel Rewards Program?

The Root & Vessel® Rewards Program is a free to join loyalty program where you earn points for various activities. You can then redeem your points for discount codes on purchases at rootandvessel.com. Note: You must create an account and be signed in

How do I earn reward points?

All the ways that you can earn reward points are listed under the "Earn Points" section on our Rewards Program page. We'll be adding more ways to earn points as time goes on, plus be on the lookout for special double or triple point days! Please note

Where can I see how many points I have accumulated?

Your point balance is shown at the top of the Rewards Program page after you sign in to your rootandvessel.com account.

Why didn't I receive my points for creating an account, writing a review, or other activity?

Most point earning activities are rewarded immediately, but a few take longer to appear in your account. Points for creating an account may take up to an hour to show up in your account, while points for review activities can take 1-2 business days.

When can I redeem my points?

You can redeem your points when you reach the first reward level, which is currently 500 points for a $5 off $30+ discount code.

How do I redeem my points?

After you've reached 500+ points, you can redeem your points by clicking the "GET REWARD" button under the "Rewards" section on our Rewards Program page. You must be signed in to your rootandvessel.com account to redeem a reward. After successfully r

Can I combine my reward points with other promo codes?

No. Reward codes cannot be combined with any other discount or promo codes and are one-time use only. Please refer to our Promotions page for more information.

Do my reward points or redeemed rewards expire?

Points expire 1 year after your last order. This means that if you go 1 year without placing an order on rootandvessel.com, you'll lose your accumulated points. Don't worry, you'll receive an email notification before your points are about to expire.

How do I reach the Root & Vessel Insider & VIP tiers?

Root & Vessel® Insider: Your account will be automatically upgraded to this tier after you've earned at least 500 points in the last 12 months. Root & Vessel® VIP: Your account will be automatically upgraded to this tier after you've earned at least

What are the benefits of being a Root & Vessel Insider or VIP?

Root & Vessel® Insider: You'll earn 7 points for every $1 spent (vs. standard 5 points). Root & Vessel® VIP: You'll earn 9 points for every $1 spent (vs. standard 5 points) PLUS get access to exclusive discounts. We're constantly looking at ways to r

Will I ever lose Root & Vessel Insider or VIP status?

Potentially. The Insider & VIP tiers are automatically calculated on a trailing 365 day basis. Therefore your account may be downgraded if the amount of points you've earned in the last 12 months drops below 500 points (Insider minimum) or 1,000 poin

Can I transfer my points to another account?

Unfortunately not; however, after you have redeemed your points and get the discount code, you may give that code to another family member or friend for them to use. Just remember the code is one-time use and cannot be combined with any other discoun

How do I earn points for my product reviews?

You should receive an email from us asking for you to rate and review the product(s) that you purchased. That is the easiest way to be sure you're credited points for your review(s). Otherwise you must make sure that you are signed in to your rootand

Why are some of my points pending?

Points rewarded for purchases enter a 28-day approval period after you complete your order. During that time, those points will appear as pending and won't be able to be redeemed. If this is preventing you from making a purchase, please contact us an